warranty

All items sold by ESD CO. by SolarFix Pte Ltd comes with lifetime warranty. 

WHAT DOES LIFETIME WARRANTY COVERS?

a) PARTS

Our lifetime warranty policy do not include parts. Our parts will only be covered under warranty for 1 year, unless stated otherwise. Please check item description before making purchase, if warranty is not stated in item description, customer is advised to contact ESD CO. by SolarFix Pte Ltd and obtain a written certification of warranty.

b) ON-SITE SERVICE

Our lifetime warranty policy covers on-site services. Services such as diagnosis, parts exchange and repair. On-site service do not cover cleaning, washing, upholstery, reconfiguration, moving or altering of non damaged goods.

Warranty does not apply:

(a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;

(b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports;

(c) to damage caused by use with another product;

(d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause;

(e) to damage caused by operating the product in a manner it is not meant for;

(f) to damage caused by service performed by anyone who is not a representative of ESD CO. by SolarFix Pte Ltd;

(g) to product that has been modified to alter functionality or capability without the written permission of ESD CO. by SolarFix Pte Ltd;

(h) to defects caused by normal wear and tear or otherwise due to the normal aging of the product

ESD CO. by SolarFix Pte Ltd reserves all rights to void customer’s warranty whenever it deem necessary.